If implemented properly, ISO 9001 will help you to get better insight in your processes, make a platform for continual improvement, enhance the reputation of your company and so on. For more information read this article: Six Key Benefits of ISO 9001 Implementation.
Sample Essay There are several advantages and disadvantages of obtaining ISO 9001:2000 certifications which are associated generally with value addition in quality of goods and services and relevant cost of completing standard criteria. The most significant advantage of the standard is increased level of customer satisfaction regarding goods and services.
Another advantage is the decreased level of operating expenses work will not be repeated due to high quality. Other advantages of the standard include improvement in internal communication and increase in overall image of the company and the goods and services it sells (Blokdijk 2008). The most significant disadvantage of implementing ISO 9001:2000 as identified by a research performed on Spanish companies was the large amount of paperwork involved in implementation (Costa and Lorente 2004). There are also other problems and disadvantages of ISO 9001:2000 certification and implementation in organisations which include the large amount of time and money required for meeting the required criteria for certification (Clifford 2005). There is also a major problem of actual quality improvement in organisations as managers and employees only try to satisfy the quality auditor regarding specific quality requirements and actual emphasis on improving quality in processes is ignored (Seddon 2000).
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Benefits of ISO 9001:2008/ISO 9001:2015 to your business ISO 9001 aims to provide a practical and workable Quality Management System for improving and monitoring all areas of your business. Achieving the ISO 9001 standard is not about establishing a set of procedures that are complicated and difficult to manage. The aim is to provide a workable management system that is suitable for your organisation. With the right support and the knowledge of your employees, you will end up with a system that will improve all areas of your organisation.
Implementing an effective and robust ISO 9001 Quality Management System (QMS) will help you to focus on the important areas of your business and improve efficiency. The management processes that are established throughout your business will provide a sound foundation, leading to increased productivity and profit.
This in turn will improve your customer acquisition and retention. Some of the main benefits of ISO 9001 certification include: • Suitable for both small and large organisations • Better internal management • Less wastage • Increase in efficiency, productivity and profit • Improved customer retention and acquisition • Consistent outcomes, measured and monitored • Globally recognised standard • Compatible with other ISO standards • Accreditation by UKAS A valid ISO 9001 certificate will be a prerequisite for some of your customers and a “nice to have” for others, when they are considering suppliers. It gives your customers confidence that you are working to standards and procedures that will provide them with a high standard of customer service. Benefits of ISO 9001 to your customers The ISO 9001:2008/ISO 9001:2015 standard is recognised worldwide and your customers will understand the benefits of working with companies that are ISO 9001 certified. In fact, some of your customers will only do business with certified companies because it gives them assurance that you management systems are constantly assessed and approved.